2023 Volunteer In-services

1

Hospice 101
- What is Hospice?
- The Hospice Team
- Services Provided
- Guidelines for Hospice
- Hospice Overview Quiz
2

HIPAA & Patient Rights
- HIPAA & Privacy
- What is PHI
- Treatment, Payment, and Operations
- Protection & Confidentiality
- Patient Rights
- Bill of Rights
- HIPAA & Patient Rights Quiz
3

Boundaries
- What are Boundaries?
- Boundaries in a Healthcare Setting
- Professional Boundaries
- Boundary Violations
- Crossing the Line
- Boundary Quiz
4

Body Mechanics
- Objectives
- Purpose of Good Body Mechanics
- Cause & Prevention
- Do's & Don'ts
- Body Mechanics Quiz
5

Fire Safety
- General Information
- Fire Safety Quiz
6

Home Safety
- Introduction
- Before Visiting a Home Patient
- Personal Safety During the Visit
- Home Safety Quiz
7

Fall Prevention
- Introduction
- Incidence of Falls
- Consequences of Falls
- 6 Steps to Prevent a Fall
- Fall Prevention Quiz
8

Emergency Preparedness
- Introduction
- Natural Disasters and Extreme Weather
- Biological and Chemical Agents
- Radiation Emergencies
- Shelter in Place
- Self Preparation
- Emergency Preparedness Quiz
9

Human Trafficking
- Recognizing and Responding to Human Trafficking in a Healthcare Context
- Human Trafficking Quiz
10

Workplace Violence and Sexual Harassment
- Workplace Violence
- Sexual Harassment
- Workplace Violence and Sexual Harassment
11

Abuse and Neglect
- Abuse
- Types of Abuse
- Situations That May Contribute To Abuse and Neglect
- Symptoms of Stress
- Dealing with Stress
- Know Your Responsibilites
- Abuse and Neglect Quiz
12

Safety and Medical Device Act
- Introduction
- What is an MDR Reportable Event?
- What is your responsibility?
- Safety and Medical Device Act Quiz
13

Restraints and Seclusions
- Introduction
- Types of Restraints & Use As A Last Resort
- When Restraints Can Be Used
- Practices That Are Considered Restraints
- Negative Consequences to Restraints
- Alternatives to Restraints
- Physician Orders and the Plan of Care
- Information for Obtaining & Documenting A Restraint Order
- Basic Guidelines
- Who Can Apply Restraints
- Death Reporting Requirements
- Conclusion
- Restraints and Seclusions Quiz
14

Infection Control
- Overview
- Standard Precautions Apply To
- Chain of Infection
- Modes of Infection
- Implications for Public Health
- Hand Washing and PPE
- Infectious Body Fluids
- Conclusion
- Infection Control Quiz
15

COVID-19
- Patient Contact Guidelines
- COVID-19
- Transmission
- Cough Etiquette & Respiratory Hygiene
- COVID-19 Quiz
16

Aromatherapy
- Aromatherapy
- Aromatherapy Quiz
17

Dementia and Alzheimer's Disease
- Overview
- Facts & Figures
- Alzheimer's and Dementia
- Understanding Alzheimer's and Dementia
- 10 Early Warning Signs
- Dementia & Depression
- Communication Tips
- Activities
- Dementia and Alzheimer's Quiz
- A Forgotton Life
- Losing Greg: A Dementia Story
18

Grief and Anticipatory Grief
- Affects of Grief
- The Phases of Grief
- Anticipatory Grief
- Signs of PTSD
- Interventions
- Staff Interventions
- Grief & Anticipatory Grief Quiz
19

Death and Dying
- Common Symptoms
- Comfort Care
- Psychosocial and Spiritual Issues
- Family Support
- Issues Surrounding the Dying
- How To Know Death Has Occurred
- Death and Dying Quiz